The Landline Lives On

January 28, 2010

phoneIn this day and age, virtually everyone uses a cell phone as their primary means of communication. Not only does the cell phone provide mobility, but they also now feature a litany of additional applications to make life easier. Many people have even forgone traditional landlines in their home in favor of the convenience and versatility that cell phones afford.

One realm where telephone cabling is still a necessity is in business. Regardless of what industry you are in, it is advisable to have a reliable landline so that customers can call you anytime. The landline also provides a consistent connection and dependability that is often missing from cell phone coverage.

Seattle Network Installation

January 14, 2010

network-cablingMost people now take phone and internet communication for granted. These technologies have become so ingrained in our society that we often don’t consider the work that goes into making them possible. In actuality, having access to these amazing means of communication and information is an ongoing process.

There are currently thousands of miles of fiber optic cable laid throughout the world, and with the ever-increasing amount of users, this number is only going to increase. If you are starting a new business, it is important that you get reliable network installation services to ensure that your lines are fast and dependable. I was able to find a professional company that performed affordable Seattle network installation.

The Importance of Network Cabling

December 24, 2009

wireIt used to be that the internet was a simply a useful tool for research and locating information, but it has evolved into a critical element for virtually every business. From locating suppliers to connecting with customers, the internet is a fast and cheap way to conduct business. In order to keep everyone in your office on the same page, it is vital to have reliable and cohesive network wiring.

Without a solid network, your connection will be slow, spotty and inefficient. Through a network, your employees can communicate through intranet communiqué and circumvent time-consuming traditional methods. There are several reliable installers in cities around the country; in just a few minutes I was able to find a company that did Seattle network installation at a reasonable price.

Reliable Seattle Phone System Installation

December 10, 2009

data-network-cablingDespite the struggling economy, I was able to move my small business into new office space in downtown Seattle over the summer. When I started the business, it was just me and my wife, but now we have 15 full-time employees and recognized the need for expansion. At first I thought that the transition would be easy, but there were several headaches, from changing over the letterhead to setting up the utilities.

One aspect of the move that was painless, however, was the installation of the phone system. Thanks to the recommendation of one of my clients, I was able to find an affordable Seattle phone system installation company that did that job in a jiffy and caused no problems. I’m happy to say that the business is now thriving in the new location, and we haven’t experienced a single hiccup with the phone system.

A 21st Century Mode of Communication

November 24, 2009

voip_blogVoice over Internet Protocol, commonly known as VoIP represents a real shift in the way business communications can be conducted. The service converts a human voice into a digital signal capable of traveling anywhere in the world over the Internet. That signal is then converted back into one that a regular telephone can interpret at the other end of the line. An IP phone system might utilize a special phone or it might go from one personal computer to another.

The price structure of VoIP can get a bit tricky, however, depending on the service one uses. Some carriers charge a flat rate for any call placed to and from any location. Others charge more for the equivalent of a long-distance call. The main drawback of the service is that VoIP is ineffectual during power outages while regular landlines continue to be functional in many cases. Despite that single inconvenience, the new technology looks poised to shape business and personal communications well into the 21st century.

How To Set Call Park (Hold) On a Panasonic Phone System

November 12, 2009

calling-you-2On the Panasonic systems we have programmed a call park button to park a call. During a conversation press PARK 1 or 2. The call is now parked and holding.

Anyone can retrieve the call with the handset down then pressing PARK 1 or 2. Then picking up the handset.

An illustration of this features use follows: A call comes in for Joe. The receptionist parks the call by pressing PARK 1. The call is then announced over the intercom or paging system that Joe has a call parked at 1. Joe can go to any phone and press Park 1 and be connected with the caller. Voila!

How To Reset Passwords In A Panasonic Voice Mail System

November 11, 2009

panasonic-phone-sytems-ittAs system administrator of your Panasonic Voice Mail System, you have the ability to delete a password from any mailbox. By following these steps, you delete the existing password (without knowing what it was). You can then log-in to the mailbox and enter a new password if desired.

* Call the Voice Mail, press POUND 6, STAR 999.
* Enter password if requested, followed by # (POUND)
* Dial 4 (For other features)
* Dial 1 (Mailbox Setup)
* Dial 3 (Reset Password)
* Enter the mailbox number in which you wish to delete the password
* Press 1 to delete the password

When satisfied with recording, press STAR STAR STAR to exit or POUND 6 for another function

Merchants Can Profit by Adapting to Change

November 10, 2009

merchant-service-solutionsIn my experience, Seattle is one of the best places in the country to own an independent book store. Tourists come to my shop between visits to the Space Needle and Pike Place Market for some much needed respite. They peruse the shelves diligently, sometimes making a purchase and other times just browsing. However, it’s of the utmost importance that I’m prepared to accommodate whatever form of payment they might provide.

Ten years ago it might have been acceptable to run a cash-only establishment, but in a struggling industry one must adapt with the times. Thanks to my easy access to Seattle merchant services, I have an upgraded credit card machine that’s reliable and efficient. If I didn’t accept credit, many of my customers would simply walk out the front door and head to a different store up the street.

How To Delete A Mailbox In A Panasonic Phone System

November 10, 2009

handsetb-bYou have the ability to delete a mailbox and create a new box as the administrator of a Panasonic Phone System. This is recommended when an employee leaves the company and a new employee takes the same desk. This clears out all the old employees greetings, messages and settings and returns the mailbox to the default setting. This is also recommended if you have a problem with a particular mailbox. Just delete and rebuild and the problem should be resolved. The user will need to redo their greetings.

* Call the Voice Mail, press POUND 6, STAR 999
* Enter password if requested, followed by # (POUND)
* Dial 4 (For other features)
* Dial 1 (Mailbox Setup)
* Dial 2 (Delete)
* Enter the mailbox number you wish to delete
* Press 1 to delete mailbox

When satisfied with recording, press STAR STAR STAR to exit or POUND 6 for another function

How To Create & Edit A Mailbox On A Panasonic Phone System

November 9, 2009

3_p2As the administrator of your Panasonic Phone System, you have the ability to delete a mailbox and create a new box. This is recommended when an employee leaves the company and a new employee takes the same desk. This clears out all the old employees greetings, messages and settings and returns the mailbox to the default setting. This is also recommended if you have a problem with a particular mailbox. Just delete and rebuild and the problem should be resolved. The user will need to redo their greetings.

* Press the Voice Mail key, dial POUND 6 STAR 999
* Enter password, if requested, followed by #
* Dial 4, Dial 1, Dial 1
* Prompt, “Enter the mailbox number” Enter the extension number or mailbox number you wish to create or edit, Press 2 to accept. Note, they are usually the same unless you are making a ghost box)
* Prompt, “Owners name is not recorded, to change press 1, to accept press 2″ (it’s not necessary to record here, press 2)
* Prompt, “Owners Extension is not recorded”, enter the SAME extension number as step one, press 2 to accept
* Prompt, “No letters of the owners last name have been entered”, Press 1 to change, enter the first 3 or 4 letters of last name (Spell on dial pad) press 2 to accept. NOTE: If your voice mail is set for spell by first name, enter the first 2 or 3 letters of the first name here and also in the next step. That’s right, the first name in both places.
* Prompt, “No letters of the owners first name have been entered”, Enter the first 2 or 3 letters of first name (Spell on dial pad) press 2 to accept
* Prompt, “Class of Service Number is X” Most mailboxes are COS 1, press 2 to accept
* Prompt, “Interview mailbox is not assigned” Press 2 to accept (follow prompts)
* Prompt, “All calls transfer to mailbox is disabled” Normally left as DISABLE, press 2 to accept. If you change it, calls will go directly to mailbox without ringing phone first and message waiting light will not light. When you create a ghost box this parameter is set to ENABLE. Ghost Box:: A mailbox with no telephone extension usually an outside representative.
* Prompt, Message Waiting Lamp etc., ENABLED press 2
* Prompt, Device notification etc., DISABLED press 2
* Prompt, External Message Delivery etc., DISABLED press 2
* Prompt, Auto forwarding etc., DISABLED press 2

When satisfied with recording, press STAR STAR STAR to exit or POUND 6 for another function

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